Mon - Fri 8 AM - 6 PM ET
Now that you're up and running with SchoolLeader® how do you ensure everything continues to run smoothly? The answer is simple; SchoolLeader Support Plans .
If you're subscribing to SchoolLeader then everything you need for ongoing support is already available to you as part of the subscription plan. As a Schoolleader subscriber you are automatically enrolled in our Extended Support plan.
If you purchased your SchoolLeader system then you will want to consider your ongoing support choices after the 12 month warranty is complete. There are three options to help you meet your needs.
Standard Customer Support
Extended Customer Support Support
Cost: Price Varies - See Pricing Page
NOTE: This plan does not include any additional training, or assistance with reinstalling or moving SchoolLeader software to different computers. Formal training, and white-glove installation services, are only included with the initial purchase. After that, they can be obtained using our on-demand Magic Wand Support
Magic Wand Support
Cost: $85/hr / M-F 8am-6pm
$125/hr / Weekends and after-hours
This is an add-on service for Standard or Extended Support customers and is purchased on an "as needed" basis. This plan offers priority support for incidents that are urgent and/or not covered by other plans. The Magic-Wand can be used to have SchoolLeader representatives perform tasks otherwise not covered, such as
How does it work?
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